Inside Sales Representative
GalwayFull TimePosted 11 days ago
Our client is seeking a highly proactive Internal Sales Representative to join their Internal Sales team based in Tuam, Co. Galway. This role requires excellent administration and organisational skill…
Our client is seeking a highly proactive Internal Sales Representative to join their Internal Sales team based in Tuam, Co. Galway. This role requires excellent administration and organisational skills to help support their external sales team. This role will involve building relationships and dealing with our customers and requires a good telephone manner and a strong customer service focus.
Key Duties and Responsibilities
- Process sales orders and deal with customer queries.
- Strong communication and relationship building with customers.
- Can-do, positive attitude, dealing with orders and sales enquiries.
- General sales administration, sales quotations, and sales order entry via an ERP system.
- Being the point of contact for after-sales/customer service support and liaising with external sales/quality department.
- Strong team player providing active, hands-on support for the external sales team.
- Effectively communicate market findings and customer insights to the sales/marketing team and management.
- Assist in the compilation of sales reports.
- Assist with marketing campaigns to support brand awareness and business development.
- Attend sales meetings, conferences, trade exhibitions and open days as required.
Desired Skills and Experience
- Minimum 1 years’ sales or customer service experience in busy administrative environment is essential.
- Experience working in a sales environment is desirable.
- Experience of dealing with customers over the phone.
- A team player with the ability to work off your own initiative is essential.
- Experience using ERP and CRM systems and proficient across the Microsoft suite.
- Highly collaborative, organised, detail oriented with a strong ability to multi-task.
- Excellent communication, presentation, and negotiation skills with fluency in English, verbal and written essential.
- Time management and task prioritisation skills.
- A strong working knowledge of the Agriculture/Equine and/or Civils industries is highly advantageous but not essential.
